CSI Managers of the 21st century have to think beyond thinking. Because, managers in the 21st century have more and more responsibility to make sure that the organisation they run is both responsible and open about how it works. A big part of this responsibility is to report on Corporate Social Investment (CSI) to the board. It requires the manager to report to the board on the organisation’s social investments, showing proof of their efforts to meet the needs of their stakeholders and the effects of the organisation’s activities on society.
The modern CSI manager of the 21st century needs to know what the CSI board reporting process is and how it works. This includes knowing how important it is for the board to guide and support the organization’s social investment policy and understanding the different parts of the reporting process. These parts may include the definition and scope of social investments, the choice of the right metrics, the collection and analysis of data, the use of outside resources, and the communication and presentation of results.
The manager also needs to know what could go wrong when reporting to the CSI board. Some of these are the chance of wrong reporting, the chance of bad data quality, and the chance of not getting the results to the right people. The manager must also know how the reporting process might affect legal and regulatory issues.
To make the reporting process as effective as possible, managers in the 21st century must also make sure that everyone involved knows enough about the process and the results. This could include the board, other important people in the organisation, and the people who work there. The manager also needs to make sure that any changes to the way reports are made are made clear and on time.
As I come to a close, a manager in the 21st century needs to make sure that the board gets regular updates on the social investments of the organisation. This can include reports on how the organisation’s investments are going, reports on how those investments turned out, and reports on how the organisation’s activities affect society as a whole.
Finally, the manager must make sure the board has accurate and up-to-date information about the organisation’s place in society. By being proactive about reporting, the manager can help the board make good decisions and help the organisation reach its social investment goals.